EXCHANGES & RETURNS

Returns are accepted within 30 days of purchase for a full refund or exchange on non-custom, non-decorated items. Final sale and decorated items are not eligible for returns or exchanges.

• Non decorarated items only
• Original condition required
• Direct website purchases exclusively

When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for free.

If you decide not to buy return coverage you can still return your items, but you will be responsible for the $10 return processing fee and return label.

All returns are subject to the guidelines outlined in our Return Policy.

Zero Restriction can now accept any returns or exchanges on international orders, including orders to Canada.

• Customers pay return shipping costs
• Submit returns via the return portal
• Buy a label from your local carrier
• Policy applies to all international regions

Visit our online Return Center to obtain a prepaid return shipping label and track your return status.

• 24/7 online portal access
• Instant label generation
• Real-time tracking updates
• Automated processing system

Please allow up to two weeks from receipt to
process returns.

• Up to 14 business days
• Email confirmation sent

We cannot accept returns or exchanges from third-party vendors who sell Zero Restriction products.

• Zero Restriction direct only
• No third-party vendor returns
• Verify purchase source
• Original store purchases required